Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
New Member
Posts: 2
Registered: ‎12-19-2012
My Device: Bold 9800
My Carrier: Telus

When purchasing an app I receive this error message

What does this mean? Appworld was unable to connect using the WAP browser on your device.

Thanks

 

Elite I
Posts: 6,657
Registered: ‎01-14-2009
My Device: BlackBerry Z10
My Carrier: Telus

Re: When purchasing an app I receive this error message

Hi there,

If you're connecting via WiFi on your device, try turning off WiFi temporarily. Vice versa, if you're not using WiFi, try connecting to a WiFi network. Does any of that help?

Usually, the message you're seeing would indicate that your device is trying to connect to an access point that won't give access to App World, and is most likely to occur on a WiFi network with port restrictions.

I hope this info helps and is able to get you up and running. Smiley Happy

If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.

If your issue is resolved, don't forget to click the Solution button on the resolution!

New Member
Posts: 2
Registered: ‎12-19-2012
My Device: Bold 9800
My Carrier: Telus

Re: When purchasing an app I receive this error message

Thanks for the help. I will give it a try...