09-28-2013 03:15 PM
I have a Blackberry Curve 9320 and when syncing songs with the Desktop Software, some songs seem to fail to synchronize. I've searched the internet and it would be due to DRM protected songs, but this isn't the case. I checked the songs and none of the ones that are failed are protected.
When re-encoding them using "Switch", it solves the problem, but this seems to happen with every new song I add to my iTunes library. The codec also remains the same before and after the re-encoding, so I don't believe this is the problem, although it helps.
09-30-2013 10:13 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
What version of iTunes and BlackBerry Desktop Software are you using? Also are you using a Mac or a PC?
If you synchronize these songs in a different playlist, do they fail still?
I look forward to your reply.
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10-01-2013 01:08 PM
Blackberry is 2.4 and iTunes 11.1. Putting them in a different playlist doesn't work.
I have noticed that when restarting the pc or just iTunes or reopening the files via the folder they're in, it seems to solve the problem and I don't have to re-encode them. I assume there is something wrong with the path to where they are linked.
I also had this with Serato and this isn't solved yet...