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New Contributor
Posts: 2
Registered: ‎06-05-2009
My Device: Not Specified
Accepted Solution

Where do my downloads go??? (Sprint is service provider)

I am very new to Blackberry and am still learning how to work with it. I have questions regarding downloads.

 

I downloaded Brightberry Flashlight - now I can't find it. When I go to the Sprint Store there is a link to Content Manager, but when I click on it, it shows I purchased it but only gives me the option to download it. When I try that again, I get a message that it's already downloaded! Where does it go??  I don't want to purchase anything else until I know what I'm doing.

 

Also - Facebook app: I can find it, then it disappears. I just don't understand why it's seems do difficult to access it at times.

 

Any advice or am I hopelessy dim?Robot Sad

Highlighted
Posts: 96,075
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Where do my downloads go??? (Sprint is service provider)

Check all folders on the device homescreen... applications, downloads, etc.

 

If you don't see it, do this: With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.

 

Look in all areas once again.



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New Contributor
Posts: 2
Registered: ‎06-05-2009
My Device: Not Specified

Re: Where do my downloads go??? (Sprint is service provider)

Hi, Thanks - I was able to find the falshlight thing (kind of lame, but it works) I will do more research on the boards and tutorials to find out more about downloads. I don't have a folder called downloads, do I don't know...Facebook still is appearing and disappearing...Thank you!
Posts: 96,075
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Where do my downloads go??? (Sprint is service provider)

What do you mean by appeearing and disappearing?

 

The icon, on your BlackBerry device homescreen? Those icons don't just appear and disappear on their own. Usually requires some user interaction  Smiley Wink

 

Any detail?



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code