02-19-2012 04:51 PM
Hello. The LCD screen for my friend's Torch 9980 stopped lighting up. The phone still makes noises and the keypad still lights up. I tried using my BlackBerry Desktop Software to restore it to original factory settings hoping that would fix the problem, but it didn't.
I looked online and there seems to be several different screen "types". One has a 001/111 code, the other a 002/111, and I think a 004/111 code. Is there a way to tell which screen he has without having to disassemble the phone and looking at the back of the LCD screen?
Hope someone can help. Oh yeah, it was not purchased a mobile phone carrier so returing it to a store isn't really an option and I'm pretty sure the phone is over a year old so the manufacturer's warrenty won't cover him.
I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
02-20-2012 12:23 PM
i dont know of a way to tell with out opening it up
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V
02-20-2012 01:51 PM
I was kind of hoping it'd be like a car where a certain VIN is assigned to it depending on where it's made. I guess I better find some tools and watched a disassembly tutorial!