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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎07-24-2008
My Device: Curve 8320

White Screen and "scrubbing"

Hi Everyone ....


I am really frustrated with my Blackberry device right now ... I have the 8320 with Tmobile Service...  Yesterday morning I attached the USB cable to the phone b/c I wanted to add an application (Blackberry Unite) ... after syncing, I removed the usb connector from the phone .. and the screen went completely blank..alll white...with just a spinning wheel.


Based on some of the advice on here. I ascertained that the device was being "Scrubbed" in error .... and that the entire process should complete within 8hrs...after which I could reload all the software .. well i has been more than 24 hrs later and the screen is the same.  The battery was left in the entire time.  I tried removing it later..and also trying to sync with out the battery ... I also tried removing all the programs .. the phone ..so it's basically toast


Anyone have any ideas?  I dont feel so confident in the product now.... some have claimed on here that's it a bug and they (blackberry) do not know how to fix it


Any feedback is greatly appreciated