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BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎01-23-2011
My Device: Blackberry Torch 9800
My Carrier: AT&T

White box on bottom of touch screen

hey everyone. i have had my blackberry torch 9800 for about a month now, and i am experiencing multiple problems with it. the main problem is that i have a white box on the bottom half of my touchscreen. the touchscreen still works in those areas, but it is just a blank white box. any ideas on how to fix it? i have attached a photo to it.Photo on 2011-01-23 at 19.14.jpg

Forums Advisor I
Posts: 676
Registered: ‎01-01-2011
My Device: Torch-Q10-Passport
My Carrier: Vodafone

Re: White box on bottom of touch screen

hi and welcome to the forum.

firstly have you tried a battery pull while its switched on as this seems to sort quite a few problems out.

then try changing your background screen wallpaper as it could be that.

go to set up > half way down wallpaper and change it to another picture.


if that doesnt help then i have no idea sorry.