07-22-2013 04:18 AM
Do a hard reset, that is, taking battery out while the phone is fully powered. Wait about a min, reinsert, then let phone go through its cycle. Zoom is back.
07-22-2013 04:40 AM
what type of BB are you using?
if after you reinstall o/s the problem persist, it might be a hardware problem
on some BB, after we used it for a while, some dust or some kind, deposited on the edges of the camera.
the camera supposed to move in and out when you zoom in and out.
if you lucky, sometimes if you give a gentle push on the back case where the camera lense is
(NOT TOO HARD as you might break the glass/plastic thing) the zoom back to normal