01-09-2013 10:12 AM
It's been about two weeks that I can no longer use my touchpad on my Blackberry Curve 9360. I have repeatedly reset the terminal, remove the battery, but nothing helped. My phone is never falling, he never received a shock, it was never in contact with water.
As the button is "pressed" into the phone.
I wonder if there is a way to solve this problem please.
Thank you in advance!
01-14-2013 01:35 PM
Welcome to the forums and sorry to hear about your issue.
The following article may assist with Trackpad/TrackBall issues on the device:
Remember before doing any of the steps in the article to backup your BlackBerry data. Here is how to backup:
Hope this helps. Let us know if you need any other help. Have a good day.