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New Contributor
Posts: 3
Registered: ‎10-07-2010
My Device: Torch
My Carrier: AT&T

Why doesn't my Torch stay charged

I am on my second Torch. AT&T replaced my first one because it wouldn't stay charged. I don't really use many apps, and have checked my Application Manager - nothing is running!  My OS is 6.0 Bundle 278 (whatever that means). 


I literally get maybe 2 hours of use, and that's with only one or two phone calls before it has to be charged again.  So, now as long as i'm at my desk, i have the charger plugged in, and I am forced to plug it in again all night.


Is there something else I should check, or should I try to get another replacement?  I am still within my 30 day of purchase.



Super Contributor
Posts: 408
Registered: ‎01-12-2010
My Device: Torch 9800
My Carrier: Vodafone Qatar

Re: Why doesn't my Torch stay charged

Update to the latest OS I think its .654
New Contributor
Posts: 3
Registered: ‎10-07-2010
My Device: Torch
My Carrier: AT&T

Re: Why doesn't my Torch stay charged

I just did the check for updates and it said i have the latest.  Do you know how I get to what you're talking about?

Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Why doesn't my Torch stay charged

the servers area  bit busy, you can upgrade via a PC if you want.




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