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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎10-08-2011
My Device: 9800
My Carrier: T mobile

Why has my 9800 stopped receiving text messages?

Just yesterday my Torh 9800 stopped receiving text messages - I can send them but I just don't receive them. I have tried the usual "take the battery out and restart" but it still won't work! Also, it has stopped telling me when I have voicemail, but the little sign that I have voicemal never goes, if anyone can help I would really appreciate it!

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Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Why has my 9800 stopped receiving text messages?

Resend the service books to your phone,

 

http://www.blackberry.com/btsc/KB15402 

 

Then remove your battery while your phone is powered on, replacing it after that.

 

 

Let us know if that helps you.  Smiley Happy


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