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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎10-08-2011
My Device: 9800
My Carrier: T mobile

Why has my 9800 stopped receiving text messages?

Just yesterday my Torh 9800 stopped receiving text messages - I can send them but I just don't receive them. I have tried the usual "take the battery out and restart" but it still won't work! Also, it has stopped telling me when I have voicemail, but the little sign that I have voicemal never goes, if anyone can help I would really appreciate it!

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Why has my 9800 stopped receiving text messages?

Resend the service books to your phone,



Then remove your battery while your phone is powered on, replacing it after that.



Let us know if that helps you.  Smiley Happy

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