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New Member
Posts: 1
Registered: ‎07-29-2009
My Device: Blackberry Bold 9000

Why has my blackberry stopped verifying my security

I have recently bought my first blackberry... and its the bold, recently though at start up it hasn't gone through the process of verifying the security software where as it used to at every start up...

 

please can someone tell me how to turn it back on because i swear my bb has got slower since its been turned off Smiley SadSmiley Sad

 

bb dude  

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Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Why has my blackberry stopped verifying my security

Hello,

I think you can try two things : the soft reboot, and if it does not work, the hard reboot. Don't worry, you can't lose data with these two reboots.

Soft reboot :
1) Hit the three following keys at the same time :
- Alt
- Right Shift
- Delete
2) wait 2 minutes for the Blackberry to wake up.


Hard reboot :
1) your Blackberry device is on
2) remove the battery and wait for a minute
3) Put the battery back
4) wait 5 minutes for the device to wake up.


Please tell us if it works for you.



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