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New Contributor
Posts: 2
Registered: ‎09-18-2013
My Device: Q5
My Carrier: CMCC

Why my 9900 keep silent when phone calls and all MSGs' coming ?

[ Edited ]

Set to normal ,or any other mode,it still the same result. in the alert setting press the "try it" button, no sound too. I've tried every ROMs i can got even the leak version. but same things happened , after reboot it will works well for a while till i find missed calls are there before any sound it has made .Mad!! So i check the Logs,find something blew


Name: net.rim.media

GUID: 3fd36a1eba7ba42b

Time: Oct 23, 2013 17:39:09


HandleInitFailure: net.rim.device.internal.media.InterruptedMediaException: Interrupted waiting for UD|LD



OS:,vendor ID:617. Is there anyone can help me?

Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Why my 9900 keep silent when phone calls and all MSGs' coming ?


Welcome to the BlackBerry® Support Community Forums.


Try resetting/clearing the Sounds/profiles database using the BlackBerry Desktop software and then test, please see here:

How to clear the user content databases from the BlackBerry smartphone






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