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Posts: 1
Registered: ‎10-23-2008
My Device: Not Specified
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Why won't 8330 connect to web?

I just bought a BB 8330 from Telus Mobility and for some reason it says it's not connected for web browsing or email, though it was yesterday.  Is there a setting I may have changed by mistake?
Posts: 95,164
Likes: 24,501
Solutions: 6,378
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Why won't 8330 connect to web?

With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.

 



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New Contributor
Posts: 4
Registered: ‎10-23-2008
My Device: Not Specified

Re: Why won't 8330 connect to web?

I have the same problem if you find out any info will you pass it to me it will be greatly appreciated thanks
Posts: 95,164
Likes: 24,501
Solutions: 6,378
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Why won't 8330 connect to web?

Try the above first step  and report back.


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code