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BlackBerry® OS Smartphones

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New Contributor
Posts: 2
Registered: ‎03-22-2011
My Device: Torch 9800
My Carrier: AT&T

Wi-Fi Issue

Anyone having issues with Wi-Fi on their Torch?  My phone will recognize my router and let me login and it will show that it is connected.  But, when I try to open my browser, I get an error "cannot connect to internet".  I know my router is sound because I connect my Ipod and Kindle to it with no issues.

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Wi-Fi Issue

You have a proper BlackBerry data plan, as opposed to a generic data plan?


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New Contributor
Posts: 2
Registered: ‎03-22-2011
My Device: Torch 9800
My Carrier: AT&T

Re: Wi-Fi Issue

I have the cheaper of the 2 data plans on AT&T, but I don't have problems connecting to the internet over the AT&T network; it's only when I use my home Wi-Fi that I have the issue.