Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-18-2013
My Device: 8520
My Carrier: Vodafone

Wi-Fi symbol on Blackberry greyed out

annoying problem with wifi it's greyed out after 2 or 3 min,  I don't know Why !? I ask Vodafone and Not Helping at all, 

Do you know how To fix this problem to use my blackberry on Wifi ?





Posts: 95,816
Likes: 24,597
Solutions: 6,409
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Wi-Fi symbol on Blackberry greyed out

When the WiFi symbol is grey, rather than bright white, it can also indicate that you're connected to WiFI, but yet you're not connected to the BlackBerry BIS server... i.e., a bright white WiFi logo indicates you are connected to WiFi AND to the BIS server also.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code