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BlackBerry® OS Smartphones

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Contributor
Posts: 13
Registered: ‎08-19-2010
My Device: Blackberry Torch 9800
My Carrier: AT&T

WiFi media Sync Problem

[ Edited ]

2962i2F38E139A79EEA27i installed it correctly but when i go onto the device  go to music and scroll down to wifi music sync click on it, it shows the wifi icon with a red exclamation point and it keeps saying looking for desktop. i really would love to use this feature. can someone help me please

Retired
Posts: 90
Registered: ‎08-29-2008
My Device: Not Specified

Re: WiFi media Sync Problem

Hi Webbywebb....

 

sounds to me like you haven't loaded up the WiFi component to your device....follow KB23921 and let me know if that works.

 

here is a link to the KB.....

http://www.blackberry.com/btsc/KB23921

 

 

Cheers

M



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Contributor
Posts: 13
Registered: ‎08-19-2010
My Device: Blackberry Torch 9800
My Carrier: AT&T

Re: WiFi media Sync Problem

i actually did when i go to application manager on the torch uit says that it has neva been used and i made sure that the wifi is on and i followed the direction perfectly and still nothing Smiley Sad