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BlackBerry® OS Smartphones

New Contributor
Posts: 6
Registered: ‎05-20-2012
My Device: Bold 9900
My Carrier: Videotron

Wifi Music Sync grayed out


I recently updated the Blackberry Desktop Software on my PC and the music sync stopped working. It is activated on my Bold 9900 ("Connected by USB" or "Waiting for USB connection"). However the in Blackberry Desktop Software the "Media">"Wifi music sync" option is grayed out. The Wifi Sync button at the bottom (next to "Mobile Internet") is not there anymore.

Additionally, in BDS when I selected the Music tabs, it loads forever w/out success. Pictures and Videos work fine.


I use Windows 7 x64 with Windows Media Player. My Bold is running 7.1.2108.


I never had trouble before (appart from the occasional **bleep**up where I would have to reconnect my Bold via USB to restart the wifi sync).

I could not find anything about that grayed out option anywhere on the web.


Thank you for your help.