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New Contributor
Posts: 8
Registered: ‎05-11-2013
My Device: Bold 9790
My Carrier: EE

Wifi Music option has gone

Hi, I updated my phones OS yesterday, and now the Wifi music sync option has gone altogether, just have media server in the options, have donw something wrong?  Also when I answer a call when connected to Wifi, the person on the other end can't hear me, when I turn off Wifi, its fine. Thanks.

Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Wifi Music option has gone

Hey JWhite71,

Welcome to the BlackBerry® Support Community Forums.


If the Wi-Fi Music Sync client is no longer showing on the Blackberry smartphone please follow the steps outlined in the following article to re-install and setup Wi-Fi Music Sync: http://btsc.webapps.blackberry.com/btsc/KB23921


In regards to the issue you are having with calls when connected to Wi-Fi have you tested with multiple Wi-Fi networks? And what is the full software version on the BlackBerry smartphone?






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New Contributor
Posts: 8
Registered: ‎05-11-2013
My Device: Bold 9790
My Carrier: EE

Re: Wifi Music option has gone


Thanks for the reply ref Wifi music, but this did not work, it seems to download a file on my pc but does nothing to my phone.