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New Contributor
Posts: 4
Registered: ‎10-29-2010
My Device: 9700
My Carrier: Etisalat

Wifi logo always grayed out

Hello,

I have one problem which i haven't been able to solve even tho i've read everything about wifi and BB...

I always have the wifi logo grayed out. My router is working fine. I tried to resend registering in the host routing table and i got a message that my BB has been registered.

 

 

 

Wifi Diagnostics is

 

Wi-Fi

Current Profile: ConnectionPoint

SSID: ConnectionPoint

AP MAC Address: 60:33:4B:E2:90:3B

Security Type: No Security

Local IP Address: 192.168.1.12

Signal Level: -58 dBm

Connection Data Rate: 54 Mbps

Status: Network acquired

 

 


What should I do??

Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Wifi logo always grayed out

Manage Connections > Services Status

 

What is your status of BlackBerry Internet Service?

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New Contributor
Posts: 4
Registered: ‎10-29-2010
My Device: 9700
My Carrier: Etisalat

Re: Wifi logo always grayed out

Manage Connections > Services Status

 

What is your status of BlackBerry Internet Service?

 

Connection: Mobile Network

Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Wifi logo always grayed out

I'd suggest that you delete that WiFi profile and try setting it up again.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 4
Registered: ‎10-29-2010
My Device: 9700
My Carrier: Etisalat

Re: Wifi logo always grayed out

[ Edited ]

I did that and then pull battery out while phone on but still the icon is gray

Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Wifi logo always grayed out

So are you absolutely positive that you have the BlackBerry Data Plan on your service provider account?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 4
Registered: ‎10-29-2010
My Device: 9700
My Carrier: Etisalat

Re: Wifi logo always grayed out

Yes I'm sure, I call them  today and they confirm to me.

Highlighted
New Member
Posts: 1
Registered: ‎11-03-2010
My Device: Not Specified

Re: Wifi logo always grayed out

Got the same problem here.........tried almost every thing......