12-20-2012 02:28 PM
there is a problem with the wifi on my 8520 because every time I go on the wifi I have to turn on data service and it uses up my credit. My friends that have a blackberry say that they don't have to turn on data service
Someone help please
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12-20-2012 02:46 PM
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12-20-2012 02:48 PM
Can you report this to your carrier? If you are connected to WiFi, this shouldn't happen. Also confirm that you have the correct blackberry data plan attached to your account. You will know your WiFi is connected properly if the blackberry symbol looks like this example below.
12-20-2012 03:11 PM
i took out my sim card and turned data sevice on and connect to the wifi and the internet worked. i Turned data service off without the sim card, it still didnt work. in manage connections it said i was connest to my wifi
error that showed up when on browser: Unable to connest to the internet please try again later
if problem persist please contact servive provider
12-20-2012 03:43 PM
When you connect to WiFi, do you see the blackberry symbol like the picture I linked above? If so and it still doesn't work, you will have to take it to the store. You shouldn't have to turn off your data service either. With the symbol next to WiFi, that is the connection the device is using to ge to the web, etc.