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New Contributor
Posts: 2
Registered: ‎01-12-2013
My Device: Torch 9800
My Carrier: Ufone

Wifi showing connected but cant get on internet

Dear friends, I have a Blackberry Torch 9800

Version details:

6.0 bundle 2949 (v6.0.0.668, Platform 6.6.0.236)

WLAN version 4.3.0.97

 

My problem is that BB connects to the wifi router but whenever i try to use facebook or twitter or browser, the message appears as there is no data plan to support this service. BB always tries to connect to internet via my mobile network, despite being connected to wifi.

 

service status shows the following info for Wifi network:

Active Profile : [ssid_name]

SSID : [ssid_name]

Type: 802.11b/g/n

 

I have absolutely no idea why this is happening?

 

 

 

 

Highlighted
New Contributor
Posts: 2
Registered: ‎01-12-2013
My Device: Torch 9800
My Carrier: Ufone

Re: Wifi showing connected but cant get on internet

also checked Options-->Device--> Status Information
its showing IP Address: 0.0.0.0 in Wifi Information.
New Member
Posts: 1
Registered: ‎06-26-2013
My Device: Torch 9800
My Carrier: Airtel

Re: Wifi showing connected but cant get on internet

Hi!I have the same pblm with my Torch 9800 bundle 2949. I have wifi only few minutes just after a reboot. Could anyone help please?