Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 3
Registered: ‎07-29-2012
My Device: 9900 Bold
My Carrier: Rogers

Wikitude Issue on BB 9900 running OS 7.1

Hi there,

 

Nobody seems to have this particular issue, but I'll see if anyone can give me a hand anyway.

 

I've downloaded and re-downloaded wikitude on Bold 9900 several times and it seems when I try and use it and launch the app, the AR camera never shows the items on the AR map (it's like looking into a normal camera viewfinder). The map shows tons of items to look at but non of them show up. I'm able to successfully calibrate the compass (outside) both on wikitude and the native compass. I've also noticed that when I turn in place, the map icon in the corner of the AR camera doesn't rotate with me. It's almost like that part of the app is completely fried.

 

Has anyone else had this issue? I've reinstalled the app several times and checked the app permissions on my phone...still no luck.

 

PLEASE HELP!!!