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New Contributor
Posts: 2
Registered: ‎08-23-2010
My Device: BlackBerry Bold 9700
My Carrier: Globul Bulgaria
Accepted Solution

Will I be able to email after a security wipe?

I want to wipe my device because it won't let me delete the previous email addresses that were added by the user.. I got this blackberry from ebay and I dont know if i'll have problems emailing if i do a complete wipe of the device.. ? 

This is what it says when i go to the wipe options..

(All application data will be lost!
You will not be able to send or receive email on this device after you wipe it. )
If I select this option..Will it be reset to factory settings and let me setup everything from email to everything else..?
Contributor
Posts: 49
Registered: ‎07-30-2010
My Device: Not Specified

Re: Will I be able to email after a security wipe?

Hi

 

Since you bought Your device from Ebay, It is advisable to wipe your device and also delete all third party applications installed as they might contain the previous user's data. After the device is wiped the device restores to factory settings and you can setup your Email accounts and everything else like a new device.

 

Regards 

Ankush

Posts: 96,076
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Will I be able to email after a security wipe?

It is recommended... do it.



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New Contributor
Posts: 2
Registered: ‎08-23-2010
My Device: BlackBerry Bold 9700
My Carrier: Globul Bulgaria

Re: Will I be able to email after a security wipe?

ok thanx guys.. I'll do that.. 

New Contributor
Posts: 3
Registered: ‎04-22-2011
My Device: brightstar bold 9780
My Carrier: jack

Re: Will I be able to email after a security wipe?

I'm using this device. Can I just wipe the device and use the same emel? If it necessary because I think my device is totally mess.
New Contributor
Posts: 2
Registered: ‎12-21-2011
My Device: Bold 9780
My Carrier: Airtel

Re: Will I be able to email after a security wipe?

Hi,

 

I am not able to receive emails after a security wipe. I am not receiving emails on my enterprise mailbox and when I am trying to configure the mailbox, it says unable to contact the server and every time i try to configure enterprise email a mail comes to my enterprise id with following message "This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server" and nothing happens after that. Even the other mailbox like yahoo etc are facing the same issue. After security wipe, I am not able to configure any of my mailbox on Bold 9780. Kindly suggest.

 

I having been using this phone for last 8 months and it was working fine until last week.