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Kev
New Member
Posts: 1
Registered: ‎12-21-2008
My Device: Not Specified

Will not power up?? Curve 8330

8330 is stuck in a loop......and will not power on.   Red light is on, then the screen will light up like it is powering on and then go black again.    Tried pulling battery(several hours) and same issue.  

Posts: 94,168
Likes: 24,317
Solutions: 6,329
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Will not power up?? Curve 8330

Leave the device to charge 2-3 hours, and then, still connected to the USB cable, remove the the battery from the device a few seconds and reinsert it. If it boots--leave it to charge to 100% (check Options > Status for the percentage).

If it doesn't boot--try using a wall outlet charger if you are not. If you are connected via USB to the PC, make certain that you have Desktop Manager (or the USB device drivers) installed, which you can download below.

Make certain your USB cable is connected to one of the PC's main rear USB ports. Not a USB hub, nor a monitor USB port, nor a USB port on the front of the PC.

Download Desktop Manager from here:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
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Contributor
Posts: 20
Registered: ‎12-18-2008
My Device: Not Specified

Re: Will not power up?? Curve 8330

You need to hard wipe if his option does not help you.. Your having a problem that usually only a hard wipe fixes it... If Mine or his option dont work call and get phone replaced..
Please remember to resolve your thread.

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Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: Will not power up?? Curve 8330

If the above steps don't work you'll have to reload the OS on your device.

 

First download the handheld software from here: http://na.blackberry.com/eng/support/downloads/download_sites.jsp

 

Afterwards try reloading the OS in one of 2 ways:

 

  1. http://www.blackberry.com/btsc/KB03485
  2. http://blackberryfaq.net/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F
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