05-14-2010 04:39 PM - edited 05-14-2010 04:40 PM
I have a BB Bold 9700, Windows 7 Ultimate, and latest desktop software from BB site. The issue is that the sync doesn't start when device connected. I have to manually initiate the sync and it works fine. When I was using Windows XP and I connected my device, the hardware was detected and the sync process started automatically...as it should. I have ensured that the "synchronize the selected items when your device is connected to the BlackBerry Desktop Manager" is selected. I even disabled that, shut it down, restarted it and reenabled it to see if that would work and it didn't. As I said, the phone syncs fine when initiated manually, but it won't start on its own.
Any help would be appreciated.