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New Contributor
Posts: 3
Registered: ‎03-26-2011
My Device: Curve 8520 O.S v5.0.0.681
My Carrier: Vodafone

Windows 7 bluetooth peripheral device driver not working correctly

Hi all,

 

Using the BB Desktop software I find it is not possible to tehering (bluetooth connection) the internet (using the BB has a modem) or to synchronise files. It does not connect at all! 

 

Am using Windows 7 Pro 32 bit on a Dell XPS M1330 and with a BB Curve 8520 OS v5.0.0.681, platform 5.2.0.67 after several attempts to update the drivers that are currently installed:

 

Dell Wireless 355 Module with Bluetooth 2.0 +EDR Technology
 C:\Windows\system32\DRIVERS\bthport.sys
 C:\Windows\system32\DRIVERS\BTHUSB.SYS
 C:\Windows\system32\drivers\btusbflt.sys
 C:\Windows\system32\fsquirt.exe
Microsoft Bluetooth Enumerator
 C:\Windows\system32\DRIVERS\Bthenum.sys

 

I can not update either because there isn't the option to update them.

 

If I go through the "Computer management" console it tells me there is NO drivers installed and the "Bluetooth peripheral device" as no drivers installed. If I try to update the driver from here using the drives above it will not recognise them and if I search on line for drivers it will tell  me that it could not find drivers for the device. 

 

The drivers above mentioned can only be seen through the "bluetooth devices" window.

 

From the Computer management console this is the info for the driver details:

 

"The drivers for this device are not installed. (Code 28)

There is no driver selected for the device information set or element.


To find a driver for this device, click Update Driver."

 

Maybe someone can bring some light into this because Dell couldn't.

 

If I am in the wrong forum section my apologies

 

Regards

Forums Veteran I
Posts: 1,898
Registered: ‎02-23-2011
My Device: Curve 8520 OS v5.0.0.681
My Carrier: Orange UK

Re: Windows 7 bluetooth peripheral device driver not working correctly

Rather than struggle with BT, why not hardwire the BB and computer?

 

http://tinyurl.com/dah7ub

Blackberry Best Advice - Back-up weekly

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New Contributor
Posts: 3
Registered: ‎03-26-2011
My Device: Curve 8520 O.S v5.0.0.681
My Carrier: Vodafone

Re: Windows 7 bluetooth peripheral device driver not working correctly

Hi,

 

I understand ur suggestion. The most practical n straight trought. Nevertheless I would like to find an alternative to hardwiring (USB). i.e. There is no chance I forget the BT because they are integral part of the hardware and the USB I have forgotten a few time! :-P

 

U might say it is a personal decision n satisfation to get things working and have more then one option/alternative for some apps.

 

Any light for a solution?

 

Regards

New Contributor
Posts: 7
Registered: ‎03-28-2011
My Device: Curve 8520
My Carrier: Rogers (Canada)

Re: Windows 7 bluetooth peripheral device driver not working correctly

The Desktop software will only support the Bluetooth drivers / protocol from Microsoft (built-in) or Widcomm (Broadcom.)

 

And since Bluetooth is an "unsecure" transfer protocol, it appears that you can only "backup" woth the Bluetooth enabled, when using a "compatible" protocol.

 

Otherwise, the connection will only handle "Stereo Headset" protocol.