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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎04-06-2009
My Device: Not Specified

Windows Doesn't Recognize my 8900

When I first connected my BB 8900 to my Vista PC, it "found new hardware" and said it was ready to use, but Windows Explorer never recognized it as a device. I tried another USB port, same thing. I then tried to use an XP PC, which opened an explorer window after installing the 8900. Success! I then tried to load music with the Media Manager program--and the PC froze up solid after loading several songs. When I restarted, the PC no longer would recognize my BB. Both PCs make the familiar bee-doop sound when I connect the BB, but it doesn't show up as a device, either in Explorer or the Control Panel. Upshot? I can't use my BB for any form of storage--no music, no video, no pictures, nothing. (I have a 4GB Toshiba card, with the mass storage feature turned on.)

Is there some way to get my PCs to recognize my BB?



Robert Marshall