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Contributor
Posts: 17
Registered: ‎08-18-2010
My Device: Tour 9630
My Carrier: Sprint

Windows Live Email

[ Edited ]

For the past couple weeks my 2 Windows Live Email accounts have been acting weird. It takes 20 minutes for the emails to push to my BB Tour (Sprint) and when read on my Tour, they are still unread through the web interface. It is the same with deleting from my Tour. Does anyonw have any ideas on why this is happening or a way to fix it? I have deleted and re added the accounts, as well as deleted the service books, but no fix. Also, the email icon on the BB use to show the envelope and a small Windows Live icon, no it just looks like the normal default icon (envelope with a globe). Any help is appreciated!

 

P.S. All my gmail and yahoo accounts are working fine. And using .419 OS

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Windows Live Email

Hey xmatter,

 

It is normal for email messages to be received within 15 minutes for Windows Live email accounts.

 

Send me a private message with your PIN number so I can further investigate. 


-ViciousFerret


 


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Contributor
Posts: 17
Registered: ‎08-18-2010
My Device: Tour 9630
My Carrier: Sprint

Re: Windows Live Email

even if it does take 15 minute intervals, should it show through the desktop web that i read it? and how about sent items? all my other email accounts transfer my sent emails from my bb to the desktop web signon.

 

 

Highlighted
Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Windows Live Email

Thanks for the quick reply xmatter,

 

Currently the Windows Live email account is not setup on your BlackBerry Internet Service.

 

The wireless read/unread feature will not be available since the live account was setup as POP3.  

 

For more information on this check out www.blackberry.com/btsc/KB24360

 

Also Sprint does not offer the Microsoft Mobile Service Protocol.

 

I hope this information helps. 


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!