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New Contributor
Posts: 8
Registered: ‎12-13-2012
My Device: blackberry bold 9780
My Carrier: b-mobile

Windows Live Messenger Loggin

[ Edited ]

ok, so i can't sign into windows live messenger on my 9860. Had the same problem with my 9780 and it's quite frustrating now. I can sign into my account from a desktop or mobile site, but not where i want it most. i've changed my password to an alphanumeric 1, i've deleted and reinstalled a million times and i still get this "internal error. Please try again" message! Thing is, i can log into my other msn accounts on my phone. but this 1 is my main with my 2-300 contacts. Please help me someone

 

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Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Windows Live Messenger Loggin

Please read this article from the public knowledge base:

 

KB26466 "Internal Error. Please try again later." when logging in to Windows Live Messenger

 

Good luck.




The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
Posts: 8
Registered: ‎12-13-2012
My Device: blackberry bold 9780
My Carrier: b-mobile

Re: Windows Live Messenger Loggin

ok, so dont laugh. my Pc is down as well... x_x anyway i can sync my contacts with my mobile device in an attempt to fix this problem?

Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Windows Live Messenger Loggin

here is what I think:
the issue is probably with only your contacts
you can use blackBerry Protect to backup your contacts
you can use the Desktop Software to do a full backup of your device.

so if I were you I would do this :
1) do a full backup of your device
2) export your contacts to BlackBerry Protect
3) use the Desktop Software to delete your contacts database completely
4) use BlackBerry Protect to restore your contacts.
5) enjoy WML.

if that fails, you can of course restore all your device with the desktop software (back to the corrupted database, but at least you have not lost anything).



The search box on top-right of this page is your true friend, and the public Knowledge Base too: