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Contributor
Posts: 21
Registered: ‎04-10-2012
My Device: Blackberry Bold 9900
My Carrier: Orange

Windows Live Messenger on the Bold 9900 - Can't Sign In

I tried to sign into Windows Live Messenger on my Blackberry Bold 9900 this morning.  It starts the sign-in process and then comes up with the following error message "Internal Error. Please try again later."  I have tried countless times with the same result.  I have uninstalled Windows Live Messenger and Reinstalled and this makes no difference.  Any ideas on how I can fix this problem please?

 

Thanks

 

Lynne

Contributor
Posts: 21
Registered: ‎04-10-2012
My Device: Blackberry Bold 9900
My Carrier: Orange

Re: Windows Live Messenger on the Bold 9900 - Can't Sign In

I would just add that up until this point I have used Windows Live Messenger with no problems at all.  I don't think anything has changed so am puzzled as this error seems to have come out of nowhere.

 

All the best

 

Lynne

Contributor
Posts: 21
Registered: ‎04-10-2012
My Device: Blackberry Bold 9900
My Carrier: Orange

Re: Windows Live Messenger on the Bold 9900 - Can't Sign In

Have tried pulling the battery - no change

 

Windows Live Messenger Version - v.3.0.0.23

Super Contributor
Posts: 383
Registered: ‎02-15-2012
My Device: Bold 9900
My Carrier: N NetCom

Re: Windows Live Messenger on the Bold 9900 - Can't Sign In

Try downgrading and see if it helps.
Contributor
Posts: 21
Registered: ‎04-10-2012
My Device: Blackberry Bold 9900
My Carrier: Orange

Re: Windows Live Messenger on the Bold 9900 - Can't Sign In

Downgrading? Windows Live Messenger? How do I do that?

Super Contributor
Posts: 383
Registered: ‎02-15-2012
My Device: Bold 9900
My Carrier: N NetCom

Re: Windows Live Messenger on the Bold 9900 - Can't Sign In

I think the easiest way is with the Desktop Software.
I'm not sure it will actually help, but it's worth trying!
Contributor
Posts: 21
Registered: ‎04-10-2012
My Device: Blackberry Bold 9900
My Carrier: Orange

Re: Windows Live Messenger on the Bold 9900 - Can't Sign In

But downgrading which programme? Windows Live Messenger or the version of the Blackberry software I have? Thanks for your help Smiley Surprised)
Super Contributor
Posts: 383
Registered: ‎02-15-2012
My Device: Bold 9900
My Carrier: N NetCom

Re: Windows Live Messenger on the Bold 9900 - Can't Sign In

Windows Live Messenger.

Cheers
Contributor
Posts: 21
Registered: ‎04-10-2012
My Device: Blackberry Bold 9900
My Carrier: Orange

Re: Windows Live Messenger on the Bold 9900 - Can't Sign In

Okay thanks will give that a try! Smiley Happy