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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎04-01-2011
My Device: Not Specified

Windows Live Messenger "Internal Error" message help?

I'm currently running WLM 2.5.69 on my Bold 9700/ and cannot seem to login to account due to the "internal error" message. I've heard it was an issue with the carrier as it is a Telus branded bb unlocked to run on Fido's network, but not sure if that's the case because when I log into my friend's account it works just fine. I really need some help as I haven't used the app in MONTHS.

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Windows Live Messenger "Internal Error" message help?

Hi and welcome to the forums!


You mentioned a friends account. Can you access your account through your PC?


On your Blackberry see if you have the correct service book using the link below. If you have it I would delete it and resend service books to your device.





KB03151 What is the service book

KB11540 How to find a service book on the BlackBerry smartphone

KB15402 How to send service books to the BlackBerry smartphone for BlackBerry Internet Service



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