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Posts: 1
Registered: ‎12-17-2012
My Device: Curve 9320
My Carrier: Claro from Dominican Republic

Windows crashed with Blue Screen. Dump file content attached.

Loading Dump File [C:\Windows\Minidump\121712-35786-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\debug_symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333 Machine Name: Kernel base = 0xfffff800`03407000 PsLoadedModuleList = 0xfffff800`0364b670 Debug session time: Mon Dec 17 11:57:26.477 2012 (UTC - 4:00) System Uptime: 4 days 17:23:45.304 Loading Kernel Symbols ............................................................... ................................................................ ................................................................ ........ Loading User Symbols Loading unloaded module list .................................................. ******************************************************************************* *                                                                             * *                        Bugcheck Analysis                                    * *                                                                             * *******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {10, 2, 0, fffff8000341f852}

Unable to load image \SystemRoot\System32\drivers\lcencvm.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for lcencvm.sys *** ERROR: Module load completed but symbols could not be loaded for lcencvm.sys Unable to load image \SystemRoot\System32\Drivers\lcfiltvm.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for lcfiltvm.sys *** ERROR: Module load completed but symbols could not be loaded for lcfiltvm.sys Probably caused by : lcencvm.sys ( lcencvm+26b9a )

Followup: MachineOwner ---------

2: kd> !analyze -v ******************************************************************************* *                                                                             * *                        Bugcheck Analysis                                    * *                                                                             * *******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high.  This is usually caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace. Arguments: Arg1: 0000000000000010, memory referenced Arg2: 0000000000000002, IRQL Arg3: 0000000000000000, bitfield :  bit 0 : value 0 = read operation, 1 = write operation  bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: fffff8000341f852, address which referenced memory

Debugging Details: ------------------

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800036b5100  0000000000000010

CURRENT_IRQL:  2

FAULTING_IP: nt!IopInsertRemoveDevice+62 fffff800`0341f852 48393a          cmp     qword ptr [rdx],rdi

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  Rim.Desktop.ex

TRAP_FRAME:  fffff8800c8a52f0 -- (.trap 0xfffff8800c8a52f0) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=0000000000000000 rbx=0000000000000000 rcx=00000000000000a0 rdx=0000000000000010 rsi=0000000000000000 rdi=0000000000000000 rip=fffff8000341f852 rsp=fffff8800c8a5480 rbp=0000000000000000  r8=fffff88003365890  r9=0000000000000000 r10=0000000000000000 r11=fffffa800ec2a900 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0         nv up ei pl nz na pe nc nt!IopInsertRemoveDevice+0x62: fffff800`0341f852 48393a          cmp     qword ptr [rdx],rdi ds:00000000`00000010=???????????????? Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80003485569 to fffff80003485fc0

STACK_TEXT:  fffff880`0c8a51a8 fffff800`03485569 : 00000000`0000000a 00000000`00000010 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx fffff880`0c8a51b0 fffff800`034841e0 : fffffa80`0e0cdbf0 fffff880`01202bcf fffff880`0c8a5300 fffffa80`0a272300 : nt!KiBugCheckDispatch+0x69 fffff880`0c8a52f0 fffff800`0341f852 : 00000000`00000000 fffffa80`0a272300 00000000`00000000 fffffa80`07d6e8d0 : nt!KiPageFault+0x260 fffff880`0c8a5480 fffff800`0341f729 : fffffa80`0a272350 fffffa80`07d6e8d0 fffffa80`07d6e8d0 00000000`0000000a : nt!IopInsertRemoveDevice+0x62 fffff880`0c8a54b0 fffff800`0377dfb7 : fffffa80`0f871a30 fffffa80`0a5aa070 00000000`00000001 fffffa80`07321210 : nt!IopCompleteUnloadOrDelete+0x9d fffff880`0c8a5560 fffff800`0348f1d4 : fffff880`0c8a5660 fffffa80`0a447ab8 fffffa80`07321210 fffff880`0c8a5668 : nt!IopDeleteFile+0x1a7 fffff880`0c8a55f0 fffff880`0146db9a : fffffa80`0a447ab8 fffffa80`0a491c28 fffffa80`0a54e628 fffff880`0144ac90 : nt!ObfDereferenceObject+0xd4 fffff880`0c8a5650 fffffa80`0a447ab8 : fffffa80`0a491c28 fffffa80`0a54e628 fffff880`0144ac90 00000000`000003e3 : lcencvm+0x26b9a fffff880`0c8a5658 fffffa80`0a491c28 : fffffa80`0a54e628 fffff880`0144ac90 00000000`000003e3 fffff880`00ff86d0 : 0xfffffa80`0a447ab8 fffff880`0c8a5660 fffffa80`0a54e628 : fffff880`0144ac90 00000000`000003e3 fffff880`00ff86d0 fffff8a0`14ddc760 : 0xfffffa80`0a491c28 fffff880`0c8a5668 fffff880`0144ac90 : 00000000`000003e3 fffff880`00ff86d0 fffff8a0`14ddc760 fffff880`00ff58d8 : 0xfffffa80`0a54e628 fffff880`0c8a5670 00000000`000003e3 : fffff880`00ff86d0 fffff8a0`14ddc760 fffff880`00ff58d8 fffff880`00ff86d0 : lcencvm+0x3c90 fffff880`0c8a5678 fffff880`00ff86d0 : fffff8a0`14ddc760 fffff880`00ff58d8 fffff880`00ff86d0 00000000`00000000 : 0x3e3 fffff880`0c8a5680 fffff8a0`14ddc760 : fffff880`00ff58d8 fffff880`00ff86d0 00000000`00000000 fffff880`0c8a5840 : lcfiltvm+0xf6d0 fffff880`0c8a5688 fffff880`00ff58d8 : fffff880`00ff86d0 00000000`00000000 fffff880`0c8a5840 fffff880`012016df : 0xfffff8a0`14ddc760 fffff880`0c8a5690 fffff880`00ff86d0 : 00000000`00000000 fffff880`0c8a5840 fffff880`012016df fffffa80`0b5236f0 : lcfiltvm+0xc8d8 fffff880`0c8a5698 00000000`00000000 : fffff880`0c8a5840 fffff880`012016df fffffa80`0b5236f0 00000000`00000000 : lcfiltvm+0xf6d0

STACK_COMMAND:  kb

FOLLOWUP_IP: lcencvm+26b9a fffff880`0146db9a ??              ???

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  lcencvm+26b9a

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: lcencvm

IMAGE_NAME:  lcencvm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4e3c8eac

FAILURE_BUCKET_ID:  X64_0xA_lcencvm+26b9a

BUCKET_ID:  X64_0xA_lcencvm+26b9a

Followup: MachineOwner ---------

2: kd> !analyze -v ******************************************************************************* *                                                                             * *                        Bugcheck Analysis                                    * *                                                                             * *******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high.  This is usually caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace. Arguments: Arg1: 0000000000000010, memory referenced Arg2: 0000000000000002, IRQL Arg3: 0000000000000000, bitfield :  bit 0 : value 0 = read operation, 1 = write operation  bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: fffff8000341f852, address which referenced memory

Debugging Details: ------------------

READ_ADDRESS:  0000000000000010

CURRENT_IRQL:  2

FAULTING_IP: nt!IopInsertRemoveDevice+62 fffff800`0341f852 48393a          cmp     qword ptr [rdx],rdi

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  Rim.Desktop.ex

TRAP_FRAME:  fffff8800c8a52f0 -- (.trap 0xfffff8800c8a52f0) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=0000000000000000 rbx=0000000000000000 rcx=00000000000000a0 rdx=0000000000000010 rsi=0000000000000000 rdi=0000000000000000 rip=fffff8000341f852 rsp=fffff8800c8a5480 rbp=0000000000000000  r8=fffff88003365890  r9=0000000000000000 r10=0000000000000000 r11=fffffa800ec2a900 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0         nv up ei pl nz na pe nc nt!IopInsertRemoveDevice+0x62: fffff800`0341f852 48393a          cmp     qword ptr [rdx],rdi ds:00000000`00000010=???????????????? Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80003485569 to fffff80003485fc0

STACK_TEXT:  fffff880`0c8a51a8 fffff800`03485569 : 00000000`0000000a 00000000`00000010 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx fffff880`0c8a51b0 fffff800`034841e0 : fffffa80`0e0cdbf0 fffff880`01202bcf fffff880`0c8a5300 fffffa80`0a272300 : nt!KiBugCheckDispatch+0x69 fffff880`0c8a52f0 fffff800`0341f852 : 00000000`00000000 fffffa80`0a272300 00000000`00000000 fffffa80`07d6e8d0 : nt!KiPageFault+0x260 fffff880`0c8a5480 fffff800`0341f729 : fffffa80`0a272350 fffffa80`07d6e8d0 fffffa80`07d6e8d0 00000000`0000000a : nt!IopInsertRemoveDevice+0x62 fffff880`0c8a54b0 fffff800`0377dfb7 : fffffa80`0f871a30 fffffa80`0a5aa070 00000000`00000001 fffffa80`07321210 : nt!IopCompleteUnloadOrDelete+0x9d fffff880`0c8a5560 fffff800`0348f1d4 : fffff880`0c8a5660 fffffa80`0a447ab8 fffffa80`07321210 fffff880`0c8a5668 : nt!IopDeleteFile+0x1a7 fffff880`0c8a55f0 fffff880`0146db9a : fffffa80`0a447ab8 fffffa80`0a491c28 fffffa80`0a54e628 fffff880`0144ac90 : nt!ObfDereferenceObject+0xd4 fffff880`0c8a5650 fffffa80`0a447ab8 : fffffa80`0a491c28 fffffa80`0a54e628 fffff880`0144ac90 00000000`000003e3 : lcencvm+0x26b9a fffff880`0c8a5658 fffffa80`0a491c28 : fffffa80`0a54e628 fffff880`0144ac90 00000000`000003e3 fffff880`00ff86d0 : 0xfffffa80`0a447ab8 fffff880`0c8a5660 fffffa80`0a54e628 : fffff880`0144ac90 00000000`000003e3 fffff880`00ff86d0 fffff8a0`14ddc760 : 0xfffffa80`0a491c28 fffff880`0c8a5668 fffff880`0144ac90 : 00000000`000003e3 fffff880`00ff86d0 fffff8a0`14ddc760 fffff880`00ff58d8 : 0xfffffa80`0a54e628 fffff880`0c8a5670 00000000`000003e3 : fffff880`00ff86d0 fffff8a0`14ddc760 fffff880`00ff58d8 fffff880`00ff86d0 : lcencvm+0x3c90 fffff880`0c8a5678 fffff880`00ff86d0 : fffff8a0`14ddc760 fffff880`00ff58d8 fffff880`00ff86d0 00000000`00000000 : 0x3e3 fffff880`0c8a5680 fffff8a0`14ddc760 : fffff880`00ff58d8 fffff880`00ff86d0 00000000`00000000 fffff880`0c8a5840 : lcfiltvm+0xf6d0 fffff880`0c8a5688 fffff880`00ff58d8 : fffff880`00ff86d0 00000000`00000000 fffff880`0c8a5840 fffff880`012016df : 0xfffff8a0`14ddc760 fffff880`0c8a5690 fffff880`00ff86d0 : 00000000`00000000 fffff880`0c8a5840 fffff880`012016df fffffa80`0b5236f0 : lcfiltvm+0xc8d8 fffff880`0c8a5698 00000000`00000000 : fffff880`0c8a5840 fffff880`012016df fffffa80`0b5236f0 00000000`00000000 : lcfiltvm+0xf6d0

STACK_COMMAND:  kb

FOLLOWUP_IP: lcencvm+26b9a fffff880`0146db9a ??              ???

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  lcencvm+26b9a

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: lcencvm

IMAGE_NAME:  lcencvm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4e3c8eac

FAILURE_BUCKET_ID:  X64_0xA_lcencvm+26b9a

BUCKET_ID:  X64_0xA_lcencvm+26b9a

Followup: MachineOwner ---------