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Contributor
Posts: 43
Registered: ‎08-13-2009
My Device: Bold 9000

Wipe Clean and re-load OS

I'm using Verizon for a carrier. How can I wipe the Tour clean and reload the OS so I have it just like it was out of the box?
Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Wipe Clean and re-load OS

See the Method One link below for the reset to factory function.

 

http://www.blackberryfaq.com/index.php/Remove_IT_Policy

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Contributor
Posts: 43
Registered: ‎08-13-2009
My Device: Bold 9000

Re: Wipe Clean and re-load OS

Where do I download the OS from though? I want a FRESH start!
Contributor
Posts: 12
Registered: ‎01-20-2009
My Device: Not Specified

Re: Wipe Clean and re-load OS

Select in this order:

 

OPTIONS

SECURITY OPTIONS

GENERAL SETTINGS

 

From within GENERAL SETTINGS, DO NOT change anything, but press the Blackberry key (multiple 'dots').

 

Select WIPE HANDHELD and follow the prompts.

 

MAKE CERTAIN that you have first backed up using the DESKTOP MANAGER, so you can restore if you need or wish to.

 

ED

Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Wipe Clean and re-load OS


K2RCO wrote:

Select WIPE HANDHELD and follow the prompts.


Sorry, that does nothing but delete and erase your personal information, contacts, calendar, preferences, etc. It changes nothing with the OS, at all.

 

If you want to truly reset to factory and even load a new OS, here is the OS:

 

http://www.blackberryforums.com/general-9600-series-discussion-tour/196927-latest-os-9630-4-7-1-77-4...

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code