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Hall of Famer III
Posts: 58,391
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Wipe out data on curve 8900


kimmy_3 wrote:
Thanks, you've helped a lot, still haven't got it fixed though, ill have access to a computer tomorrow so ill give it a try that way,

Be sure to first download and install, to the PC, the BB Desktop Software:

And be careful with the password...if you used any special characters in your password, or even numbers, you need to be certain that you are, on the PC keyboard, sending the exactly correct characters. For instance, to send numbers for the password on the BB, you have to press NUM before each and every character...if you only pressed NUM on the first character, then your password truly only has a number for it's first character, with the remaining characters being the alpha equivalent of the same keys.

 


kimmy_3 wrote:
is the escape button the delete button?

No...it's the key with the twisting backward arrow...the same one you use to back out of menus and such.

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

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