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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-10-2013
My Device: 9900
My Carrier: LIME

Wireless Sync

I am unable to sync my contacts as I am getting a message indicating that I must turn off wireless sync. Instructions are provided for turning it off of my device but it does not work. The instructions are to go to contacts, task or calendar application, press menu, press options then uncheck the wireless sync box. No such box shows up for me to uncheck,  Please help.

Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Wireless Sync

Are your contacts linked with an email service on the phone? (gmail / hotmail etc)  I'm trying to see how you have it setup.


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New Developer
Posts: 35
Registered: ‎01-04-2012
My Device: BlackBerry Q10
My Carrier: o2

Re: Wireless Sync

you ned to go into email setup


select your email account and click edit


if you scroll down you will see a sync options list


contacts will be in there. untick enter password click save


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