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Contributor
Posts: 21
Registered: ‎10-05-2011
My Device: 9900
My Carrier: airtel

Wireless not working in spite of getting connected.

[ Edited ]

Hi Team,

 

I am BB 9900 user and since yesterday I have noticed that wireless is not working on my handset.

The BB Bold icon does not appear on the top after connecting but the signal strength Icon comes up with no problem.

I tried to reset the wi fi connection and also tried to reset the settings but still nogo.

Did rebooted the device multiple time and also un installed the latest 3rd party software but still no go,

Did tried the test mentioned and here is the report:

 

-----


Wi-Fi
Current Profile: belkin.3d26
SSID: belkin.3d26
AP MAC Address: 94:44:52:DD:AD:13
Security Type: WPA2 Personal
Association: Successful
Authentication: Successful
Local IP Address: 192.168.2.2
Signal Level: -50 dBm
Connection Data Rate: 48 Mbps
Status: Network acquired
Authentication Failure Reason:  
Network Type: 802.11b/g/n
Network Channel: 1
Pairwise Cipher: CCMP
Group Cipher: CCMP
Gateway Address: 192.168.2.1
DHCP: Successful
Primary DNS: 192.168.2.1
Secondary DNS: 0.0.0.0
DNS suffix:  Belkin
Subnet Mask: 255.255.255.0
Server Domain Suffix:  
Certificate:   
Software Token:  
Hotspot Code:   
Hotspot Message:   
Hotspot Status:  Not Applicable

VPN
Current Profile:  
Concentrator Address:  
Contact:  N/A
Authentication: N/A
Secure Device IP:   
Status: VPN profile is not found.
Resolving Concentrator: N/A
Concentrator IP:  
Primary DNS:  
Secondary DNS:  
DNS Suffix:  
Secure Subnet Mask:  
Retry at:  
Session Lifetime:  
Re-login at:  
Failed Login Attempts: 0
Certificate:  
Software Token:  

BlackBerry Infrastructure
Address Used:  
IP Used:  
Connecting: Error
Authenticating router: N/A
Authenticating server: N/A
Last Contact at: 
Certificate status:  

 

 

Also did the command prompt test and the screen comes blank with the prompt blinking on it.

Not able to get it fixed.

 

Please help!!!

 

Thanks

 

 

 

 

 

Contributor
Posts: 21
Registered: ‎10-05-2011
My Device: 9900
My Carrier: airtel

Re: Wireless not working in spite of getting connected.

Hi Team,

 

Any update on this issue.

 

Thanks

Highlighted
Contributor
Posts: 16
Registered: ‎09-15-2012
My Device: bold 9780
My Carrier: voddafone

Re: Wireless not working in spite of getting connected.

got the same problem with my bb 9780