09-16-2012 03:32 AM - edited 09-16-2012 05:43 AM
I am BB 9900 user and since yesterday I have noticed that wireless is not working on my handset.
The BB Bold icon does not appear on the top after connecting but the signal strength Icon comes up with no problem.
I tried to reset the wi fi connection and also tried to reset the settings but still nogo.
Did rebooted the device multiple time and also un installed the latest 3rd party software but still no go,
Did tried the test mentioned and here is the report:
----- Wi-Fi Current Profile: belkin.3d26 SSID: belkin.3d26 AP MAC Address: 94:44:52:DD:AD:13 Security Type: WPA2 Personal Association: Successful Authentication: Successful Local IP Address: 192.168.2.2 Signal Level: -50 dBm Connection Data Rate: 48 Mbps Status: Network acquired Authentication Failure Reason: Network Type: 802.11b/g/n Network Channel: 1 Pairwise Cipher: CCMP Group Cipher: CCMP Gateway Address: 192.168.2.1 DHCP: Successful Primary DNS: 192.168.2.1 Secondary DNS: 0.0.0.0 DNS suffix: Belkin Subnet Mask: 255.255.255.0 Server Domain Suffix: Certificate: Software Token: Hotspot Code: Hotspot Message: Hotspot Status: Not Applicable VPN Current Profile: Concentrator Address: Contact: N/A Authentication: N/A Secure Device IP: Status: VPN profile is not found. Resolving Concentrator: N/A Concentrator IP: Primary DNS: Secondary DNS: DNS Suffix: Secure Subnet Mask: Retry at: Session Lifetime: Re-login at: Failed Login Attempts: 0 Certificate: Software Token: BlackBerry Infrastructure Address Used: IP Used: Connecting: Error Authenticating router: N/A Authenticating server: N/A Last Contact at: Certificate status:
Also did the command prompt test and the screen comes blank with the prompt blinking on it.
Not able to get it fixed.