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BlackBerry® OS Smartphones

New Member
Posts: 2
Registered: ‎11-05-2012
My Device: Torch 9800
My Carrier: AT&T

Won't recognize BB ID

Just bought new blackberry after replacing the old one.  It will not let me sign into my blackberry ID on the new phone.  Any suggestions on how to fix?  Thanks!

Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Won't recognize BB ID

Hey Showdogs,

Welcome to the BlackBerry® Support Community Forums.


What is the full error message you receive when you attempt to log into your BlackBerry® ID?






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