03-19-2013 03:54 PM
I have a new Blackberry Bold 9900 that will not turn on, we have purchased 2 new batteries with no luck, when you plug in to charge it light comes on for a minute then off this repeats constantly., with no end in sight...
03-20-2013 02:20 PM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
Given what you describe, this is less likely...but it is still possible that all of the batteries you've purchased are the problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem. Note that "known good" and "new" are not necessarily the same...while rare, new batteries certainly can be defective.
Good luck and let us know!