01-30-2012 05:57 PM - edited 01-31-2012 12:09 PM
Ive had my blackberry torch for a while now and recently tried to add my existing email account to my phone but i keep getting the same error message.
this is what i do, please let me know if im doing somthing wrong (not very experienced with this kind of thing)
setup->Email accounts->internet mail account->select hotmail from the list given-> enter details and then i get this message 'Invalid email address or password. verify your email address and password. if the error persists contact hotmail.com'
also when i try to create a new account just for blackberry i get this error 'Unable to add account please check your information and try again...
ive done this several times so this cant just be a simple spelling mistake on my part
any help would really be appreciated
Sorry forgot to mention - orange is my service provider and my OS version is V18.104.22.168 (i think this is the correct one unless im looking in the wrong place)