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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-04-2012
My Device: 9900 bold
My Carrier: orange

Wont install?

Just purchased a new 9900 and thought it would be good to set up and run with the desk top manager to get my contacts moved from my old 8900 etc.


Trouble is:

I download the file from the blackberry site and then when clicked it will not open, message box says

"windows cannot open the secified device, path or file. you may not have the appropriate permissions to access the item."

The file is shown as this: 610_b038_multilanguage


I have tried rebooting, further downloads all end up with the same result?


Can anyone help?