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New Member
Posts: 1
Registered: ‎08-04-2014
My Device: 9900
My Carrier: MTN

Wrong password

hi..

 

I seem to have forgotten my password to access my Blackberry app world...

i didnt know that every time ive gotten it wrong since ive had the phone it saves that wrong and they add up, that is so stupid and annoying as hell.. i cant download any apps and cant access my BBM.. pls advise as to how i can reset my passwords or delete my account and make another one before it locks something and i cant use it at all.... 

 

Kind regards 

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Hall of Famer III
Posts: 58,190
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Wrong password

Hi and Welcome to the Community!

Please see this "sticky" post for helpful information concerning your BBID situation:

Hopefully, this information will be of use to you.

Cheers, and Good Luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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Community Manager
Community Manager
Posts: 4,590
Registered: ‎01-10-2011
My Device: DTEK60
My Carrier: Koodo

Re: Wrong password

Hi @Stevo1988 

Let me know if the following KB helps.

 

KB26361 - How to change or reset the BlackBerry ID password

 

I’ve also sent you a BlackBerry ID request link. Thanks!



Did you know that PRIV, DTEK50 & DTEK60 come with 12 months of free, complimentary support?


PRIV: Call 1-866-533-8067 (Canada\USA), or 0800-141-3330 (UK)

DTEK50\DTEK60: Call 1-855-556-2522 (Canada\USA), or 0800-141-3330 (UK)


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