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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎08-14-2008
My Device: Not Specified

Yahoo IM error with AT&T Network, PLEASE HELP!!!

Hello everyone, I am new to this Blackberry forum and Owners Lounge, I just recently purchased a 8310 and love it. I downloaded and installed the Yahoo IM software 2 different ways, on the phone and thru Desktop manager and i still get the message below when i attempt to log in: "Service not enabled for this handheld" and then my only option is "OK"


Any suggestions? Any help? My best friend has the same issue on AT&T network, I called AT&T and they advised me that they do not have anything blocked, i dont believe it. I called Blackberry and they said its a known problem with AT&T service not allowing certain files to come thru the network. Is this true?


Thanks in advance