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Regular Contributor
Posts: 62
Registered: ‎08-27-2010
My Device: 9780
Accepted Solution

Yahoo Messenger

[ Edited ]

Hi,

 

I have a 9700 eith the latest version of the software installed.

 

I read an article on the net that said to free-up device memory I should install items to my memory card.

 

In Application World, I highlighted Yahoo Messenger 2.5.32, clicked archive & it came up archiving complete. I tried to use the app but couldn't so I restored it, restarted, typed in my username/password & my contacts no longer received any of my messages.

 

I read on the net to remove the batter & try again, which worked until I logged out of Yahoo & since then Yahoo hasn't worked since. I have removed/re-installed it a number of times, removed the battery & nothing

 

Before I clicked archive & if logged on to the computer then logged on Yahoo with my 9700 it said on the computer I have logged in from a different location. If I was logged in on my phone then logged in via the computer I used to get an error 100 (unable to connect to the server) meaning I was logged in from a different location. Now, I can be on the computer, login on the phone which doesn't log me out of the computer & I can send messages from the phone yet no contact receives them. Go to the computer & send them with computer & phone logged it & automatically the contacts get my messages.

 

Also, if I remove the application, auto-restart when the phone comes back up I see a 'Y' on the Yahoo e-mail folder, but not always

 

Any ideas?

 

TIA

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Regular Contributor
Posts: 62
Registered: ‎08-27-2010
My Device: 9780

Re: Yahoo Messenger

Downgraded the OS, tried again as it worked for 1 person but not for all the others & me neither so I replaced with the 593 version again. I then came across the Yahoo link below

 

Have e-mailed Yahoo & will wait to see what they say. Blackberry Support haven't come back to me as yet either.

 

Seems I am not the only one with this issue:

 

http://answers.yahoo.com/question/index?qid=20100820113408AAvt6Rv

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Regular Contributor
Posts: 62
Registered: ‎08-27-2010
My Device: 9780

Re: Yahoo Messenger

Will follow this forum post too:

 

http://answers.yahoo.com/question/index?qid=20100830154357AAzpAC9

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Regular Contributor
Posts: 62
Registered: ‎08-27-2010
My Device: 9780

Re: Yahoo Messenger

Blackberry Application World have released 2.5.63 (http://appworld.blackberry.com/webstore/content/690)

 

If you go to either Yahoo (http://mobile.yahoo.com/messenger/blackberry) or Blackberry (http://blackberry.com/yahoo/messenger) sites it's still loading on 2.5.32 which is the buggy version.

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New Contributor
Posts: 4
Registered: ‎08-29-2010
My Device: bold

Re: Yahoo Messenger



It's still version 2.5.32  Smiley Sad on http://appworld.blackberry.com/webstore/content/reviews/690

 

Version:2.5.32
Release:16.12.2009
File Size:2381 KB
New Contributor
Posts: 4
Registered: ‎08-29-2010
My Device: bold

Re: Yahoo Messenger

 


Sorry I've refresh the page... It's Version: 2.5.63. Mea culpa

 

Regular Contributor
Posts: 62
Registered: ‎08-27-2010
My Device: 9780

Re: Yahoo Messenger

[ Edited ]

Hi,

 

It took Blackberry around 7 hours after they changed the version to 2.5.63 to actually upload the files because the loader was still adding 2.5.32 to the device.

 

Version 2.5.63 is exactly the same as the previous version that never worked. You can receive messages but not send them. Also display pics aren't displayed. You can log in on the phone & on the computer without it logging the other version out

 

If you uninstall Yahoo via Application World, reboot, download via http://blackberry.com/yahoo/messenger it loads on 2.5.63. Now go into Application World & it still shows as uninstalled. Search for Yahoo & it asks you if you wish to re-install it. Click re-install & it download 897kb not the 2.2MB that it says in the information. After the phone has rebooted it shows as now installed in Application World but still fails to send messages

 

Why doesn't Blackberry re-instate the version before 2.5.32 which was working?

 

Here's something we can do to make them hurry themselves up:

 

Goto: http://na.blackberry.com/eng/support/blackberryappworld.jsp

 

In the search box, type Yahoo & click the ASK QUESTION button

 

Now, click the None of the items in the list is your problem link to go to the next page

 

Do the same again with the next page (None of the items in the list is your problem)

 

Now, CLICK HERE TO SUBMIT FEEDBACK

 

Type in your e-mail address & in the single line textbox say that 2.5.63 still isn't working. They will soon be angry when 1000's of people contact them about it

 

Finally, Yahoo have deleted the last 2 answer pages due to abusive replies so I have created a new one here:

 

http://answers.yahoo.com/question/index?qid=20100903095623AAAVqVU

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Regular Contributor
Posts: 62
Registered: ‎08-27-2010
My Device: 9780

Re: Yahoo Messenger (RESOLVED)

[ Edited ]

Seems that someone from either Blackberry or Yahoo have enabled something on the server allowing things to finally work Smiley Happy

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New Contributor
Posts: 4
Registered: ‎02-17-2011
My Device: Not Specified

Re: Yahoo Messenger

I had the version where u could update ur own statuses...... Then it stopped working so uninstalled and re added, now I've got 3 status.... Available, busy or invisable!
And I can't see any display pics of my contacts

Any suggestions as to what I can do! As I've got family in us and want to stay in touch with them and this is only way Smiley Surprised(
Regular Contributor
Posts: 62
Registered: ‎08-27-2010
My Device: 9780

Re: Yahoo Messenger

Hiya,

 

I have the same issue.

 

Yahoo are bringing out version 11 soon but it's still in beta. Once that is released I am sure RIM will make another version. However Yahoo's protocol supports 2 different versions so if that is version 10 & 11 there is no need for RIM to screw up another version

 

The only thing you can do is wait for the new version when released & see whatelese is screws or fixed in it.

 

Unfortunately unless you are enterprise, give RIM a credit card number in advance they will not even say hello to you. If you contact Yahoo Customer Support they say that RIM purchased the code from them so it's out of their hands now. My argument to Yahoo was that Blackberry are giving Yahoo a bad name because they had so many reviews complaining about their updates but Yahoo couldn't care less. It seems a general thing for Yahoo as they don't care that there are BOTS using Yahoo names giving out porn sites either but that's another story

 

Hang tight & like you, I hope the next version fixes many issues

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