08-27-2010 05:03 PM - edited 08-27-2010 05:06 PM
I have a 9700 eith the latest version of the software installed.
I read an article on the net that said to free-up device memory I should install items to my memory card.
In Application World, I highlighted Yahoo Messenger 2.5.32, clicked archive & it came up archiving complete. I tried to use the app but couldn't so I restored it, restarted, typed in my username/password & my contacts no longer received any of my messages.
I read on the net to remove the batter & try again, which worked until I logged out of Yahoo & since then Yahoo hasn't worked since. I have removed/re-installed it a number of times, removed the battery & nothing
Before I clicked archive & if logged on to the computer then logged on Yahoo with my 9700 it said on the computer I have logged in from a different location. If I was logged in on my phone then logged in via the computer I used to get an error 100 (unable to connect to the server) meaning I was logged in from a different location. Now, I can be on the computer, login on the phone which doesn't log me out of the computer & I can send messages from the phone yet no contact receives them. Go to the computer & send them with computer & phone logged it & automatically the contacts get my messages.
Also, if I remove the application, auto-restart when the phone comes back up I see a 'Y' on the Yahoo e-mail folder, but not always
Solved! Go to Solution.
08-29-2010 06:08 AM
Downgraded the OS, tried again as it worked for 1 person but not for all the others & me neither so I replaced with the 593 version again. I then came across the Yahoo link below
Have e-mailed Yahoo & will wait to see what they say. Blackberry Support haven't come back to me as yet either.
Seems I am not the only one with this issue:
09-01-2010 05:03 PM
Will follow this forum post too:
09-02-2010 07:03 PM
Blackberry Application World have released 2.5.63 (http://appworld.blackberry.com/webstore/content/69
09-03-2010 03:27 AM - edited 09-03-2010 12:59 PM
It took Blackberry around 7 hours after they changed the version to 2.5.63 to actually upload the files because the loader was still adding 2.5.32 to the device.
Version 2.5.63 is exactly the same as the previous version that never worked. You can receive messages but not send them. Also display pics aren't displayed. You can log in on the phone & on the computer without it logging the other version out
If you uninstall Yahoo via Application World, reboot, download via http://blackberry.com/yahoo/messenger it loads on 2.5.63. Now go into Application World & it still shows as uninstalled. Search for Yahoo & it asks you if you wish to re-install it. Click re-install & it download 897kb not the 2.2MB that it says in the information. After the phone has rebooted it shows as now installed in Application World but still fails to send messages
Why doesn't Blackberry re-instate the version before 2.5.32 which was working?
Here's something we can do to make them hurry themselves up:
In the search box, type Yahoo & click the ASK QUESTION button
Now, click the None of the items in the list is your problem link to go to the next page
Do the same again with the next page (None of the items in the list is your problem)
Now, CLICK HERE TO SUBMIT FEEDBACK
Type in your e-mail address & in the single line textbox say that 2.5.63 still isn't working. They will soon be angry when 1000's of people contact them about it
Finally, Yahoo have deleted the last 2 answer pages due to abusive replies so I have created a new one here:
09-09-2010 12:49 PM - edited 09-09-2010 12:50 PM
Seems that someone from either Blackberry or Yahoo have enabled something on the server allowing things to finally work
02-17-2011 10:48 PM
02-18-2011 05:33 PM
I have the same issue.
Yahoo are bringing out version 11 soon but it's still in beta. Once that is released I am sure RIM will make another version. However Yahoo's protocol supports 2 different versions so if that is version 10 & 11 there is no need for RIM to screw up another version
The only thing you can do is wait for the new version when released & see whatelese is screws or fixed in it.
Unfortunately unless you are enterprise, give RIM a credit card number in advance they will not even say hello to you. If you contact Yahoo Customer Support they say that RIM purchased the code from them so it's out of their hands now. My argument to Yahoo was that Blackberry are giving Yahoo a bad name because they had so many reviews complaining about their updates but Yahoo couldn't care less. It seems a general thing for Yahoo as they don't care that there are BOTS using Yahoo names giving out porn sites either but that's another story
Hang tight & like you, I hope the next version fixes many issues