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New Contributor
Posts: 5
Registered: ‎08-27-2011
My Device: Blackberry Bold 9780
My Carrier: Vodafone UK

You Tube not working

[ Edited ]

I have a Curve9380 and ever since I bought it 7 months ago You Tube has never worked. I took it back to the store where I was told to do a software upgrade I did this and nothing changed I have uninstalled and re-installed and it still doesn't work. I have a data plan so can use the internet and I have no restrictions anyone have any ideas or solutions to this problem. Very frustrating that I cannot use it

Posts: 96,070
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: You Tube not working

Is this a Youtube App?

Or are you going to the browser and entering www.youtube.com?

 

Can you try m.youtube.com



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New Contributor
Posts: 5
Registered: ‎08-27-2011
My Device: Blackberry Bold 9780
My Carrier: Vodafone UK

Re: You Tube not working

Its the original app that comes with the phone
Posts: 96,070
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: You Tube not working

go to your Options > Advanced > Applications, scroll and delete the app.

Return to AppWorld and download it again.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 5
Registered: ‎08-27-2011
My Device: Blackberry Bold 9780
My Carrier: Vodafone UK

Re: You Tube not working

I did delete it and couldn't find it in app world so had to connect via pc with blackberry desktop software to reinstall and it still doesn't work
Posts: 96,070
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: You Tube not working

OK, sorry, I didn't know what all you've previously done.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code