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Contributor
Posts: 27
Registered: ‎03-25-2012
My Device: Torch 9860
My Carrier: STC

You are currently on a service plan that requires wi-fi connection to use this application.

Please help.

 

"You are currently on a service plan that requires a wi-fi connection to use this application" everytime i access the app world, facebook and twitter, but the STC (Saudi Telecom) data plan i'm using is covered by the plan.

 

Unit: Blackberry Torch 9860

Network: STC

 

Thanks in advance.

 

New Member
Posts: 1
Registered: ‎03-25-2012
My Device: torch 9800
My Carrier: vodafone

Re: You are currently on a service plan that requires wi-fi connection to use this application.

THAT'S WHAT MINES KEEP SAYING DON'T NO HOW TO CHANGE IT
Posts: 94,457
Likes: 24,382
Solutions: 6,348
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: You are currently on a service plan that requires wi-fi connection to use this application.

This might help you:

 

Article ID: KB25618 Transport selection for BlackBerry smartphone Social Networking and Instant Messaging applications

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Contributor
Posts: 11
Registered: ‎02-28-2012
My Device: torch 9800
My Carrier: virgin

Re: You are currently on a service plan that requires wi-fi connection to use this application.

you have got to have the bb internet service in your plan and not a normal data plan
Contributor
Posts: 27
Registered: ‎03-25-2012
My Device: Torch 9860
My Carrier: STC

Re: You are currently on a service plan that requires wi-fi connection to use this application.

I have already acquired the BB plan, the E-Mail, Blackberry Messenger, Google Talk, Windows Live, Score Blackberry and others is working fine, except for the App World, Facebook and Twitter.

Contributor
Posts: 27
Registered: ‎03-25-2012
My Device: Torch 9860
My Carrier: STC

Re: You are currently on a service plan that requires wi-fi connection to use this application.

I also uninstall and reinstall the applications (App World, Facebook and Twitter), but still the same notification ( You are currently on a service plan that requires wi-fi connection to use this application).

New Member
Posts: 1
Registered: ‎05-07-2012
My Device: 8520
My Carrier: Etisalat

Re: You are currently on a service plan that requires wi-fi connection to use this application.

Hi,

 

I got the same error message when I tried to open a browser and connect to any website such as www.google.com

 

I  do have Wi-Fi connection. and I can ping and nslookup www.google.com  and I do have social plan and BBM is working fine... except I cannot open any website.

 

Did you manage to solve your problem?

 

Thanks,

Posts: 94,457
Likes: 24,382
Solutions: 6,348
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: You are currently on a service plan that requires wi-fi connection to use this application.


legato wrote:

Hi,

 

I got the same error message when I tried to open a browser and connect to any website such as www.google.com

 

I  do have Wi-Fi connection. ,


Open your Options > Advanced > Browser, and set the browser to HotSpot, and save.

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
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Forums Advisor III
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2
My Carrier: Globe Telecom

Re: You are currently on a service plan that requires wi-fi connection to use this application.


aizkrim wrote:

I have already acquired the BB plan, the E-Mail, Blackberry Messenger, Google Talk, Windows Live, Score Blackberry and others is working fine, except for the App World, Facebook and Twitter.


Hi aizkrim,

 

Upgrade your data plan.



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Highlighted
Contributor
Posts: 13
Registered: ‎05-14-2013
My Device: Blackberry curve 8520
My Carrier: stc

Re: You are currently on a service plan that requires wi-fi connection to use this application.

same here,i even call stc to solve this and they did but nothing is change,cant use any appkust email and bbm