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New Contributor
Posts: 8
Registered: ‎01-21-2013
My Device: Torch 9810 "Torch 2"
My Carrier: AT&T

YouTube videos.

Struck yet again with another weird problem.

I click on the play button for Youtube videos while I'm looking at the video's page and nothing happens. At all. It's not even treated as a link.

What's going on?
Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: YouTube videos.

Have you tried a battery pull?

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New Contributor
Posts: 8
Registered: ‎01-21-2013
My Device: Torch 9810 "Torch 2"
My Carrier: AT&T

Re: YouTube videos.

Yeah, nothing changed though.
Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: YouTube videos.

Gotcha.  Are you using the youtube app on your phone or going to youtube from the browser?

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Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
New Contributor
Posts: 8
Registered: ‎01-21-2013
My Device: Torch 9810 "Torch 2"
My Carrier: AT&T

Re: YouTube videos.

I'm using the browser to watch youtube videos rather than the "app" because I deleted it trying to fix an issue with video quality. I've been fine with the browser until just recently with this error.
Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: YouTube videos.

ok no problem.  Have you tried to clear the browser cache?

How to clear the BlackBerry Browser cache on a BlackBerry smartphone

http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=21800EEFCDED24558BFA7B12000074B5?...

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: YouTube videos.

There may be a bigger issue going on:

http://supportforums.blackberry.com/t5/BlackBerry-Bold/HELP-cannot-play-youtube-videos-on-the-browse...

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
New Contributor
Posts: 8
Registered: ‎02-14-2013
My Device: Blackberry Bold 9900
My Carrier: Idea

Re: YouTube videos.

I'm having the exact same problem as you. Is this a youtube problem or a browser problem? please help guys!
New Contributor
Posts: 2
Registered: ‎02-15-2013
My Device: BlackBerry 9860 torch
My Carrier: html5

Re: YouTube videos.

I have the same problem. Please help!
Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: YouTube videos.

[ Edited ]

I've reached out to blackberry help on twitter.  I will do what I can to help.  I'm affected too.

https://twitter.com/ActionMsg/status/302398452078366720

Please msg them to make folks aware of what's happening.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________