03-08-2014 06:21 PM
I just got this message yesterday: Your Emitac Mobile Solutions LLC email service is deactivated, Email messages are no longer being sent to your Blackberry device.
And since then, i havent being able to set up more than one email and i subscribed for 4.
I have rebooted\,, sent service books and hard set the phone so many times.
What should i do?
03-08-2014 10:06 PM
Hi and Welcome to the Community!
From your post, I cannot quite tell if you did all of this, in exactly this way. Hence, with a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your configurations for the affected email accounts. Otherwise, you should contact your mobile service provider for formal support.