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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎04-19-2013
My Device: torch9800
My Carrier: 中国移动

about update

Hi,I updated my Torch9800 but only to find there is trouble--the main screen is performed smaller than torch screen.It looks terrible now.Cat Sad

How can I get Blackberry OS software new?

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: about update

Hello peilei


Welcome to BlackBerry Support Forums



How did you performed this Update ! By using BlackBerry Desktop Software or Over the Air device software update .

Have you tried a battery pull restart , if not then please try it first .



let us know.


Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: about update

Hi and welcome to the forums!


Use the attached link to download the correct device OS for your Torch 9800  and desktop software if needed.




Blackberry device and desktop software downloads

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